WHAT IS WAYAROUND?
WayAround is a mobile app that provides on demand drivers to operate your car, freeing you to spend time on the things you prefer.
IS WAYAROUND A TAXI SERVICE?
No, WayAround provides you with a safe ride home in your own car. Users are not permitted to ride in a WayAround support vehicle.
WHAT SERVICES DOES WAYAROUND OFFER?
WayAround: The convenient “WayAround” service provides a personal driver to safely drive a user, in the user’s car, anywhere the user desires.
WayHome: The signature “WayHome” service sends two drivers to a user’s location. The first driver drives the user and guests, in the user’s car, home, or to another location; the second driver follows to retrieve the first driver.
HOW DOES WAYHOME GET ME AND MY CAR HOME?
The signature “WayHome” service sends two drivers to a user’s location. The first driver drives the user and guests, in the user’s car, home, or to another location; the second driver follows to retrieve the first driver.
WHY SHOULD I BECOME A PREFERRED USER?
1. Enjoy priority pickups over Standard Users
2. Save a minimum of $25 on WayAround rides plus an additional $10 per hour after 2 hours. (An average 4 hour WayAround ride saves you $45)
3. Save $25 on WayHome rides
HOW MUCH DOES A PREFERRED USER STATUS COST?
Yearly: $190 ($38 savings)
HOW MUCH DOES A RIDE COST?
Preferred User: $50 driver fee + $25/hour over 2 hours
Standard User: $75 driver fee+ $35/hour over 2 hours
Preferred User: $25 driver fee + $2.95/mile
Standard User: $50 driver fee + $ 2.95/mile
HOW IS WAYAROUND DIFFERENT THAN OTHER RIDE SERVICES?
WayAround offers the highest quality experience for both one-way or round trips, all in your own vehicle. No questionable pickups, no peak pricing, no long wait times. Our user service will get you home or around town, all in the comfort of your own vehicle.
WHAT ARE YOUR HOURS OF OPERATION?
Monday – Sunday: 7am – 2am
Thursday – Saturday: 8am – 2am
HOW WILL I KNOW WHEN MY DRIVER ARRIVES?
You will be able to see the driver on your phone as he approaches, but you will also receive a push notification and call when they arrive.
CAN I CONTACT MY DRIVER?
Yes. When your ride is accepted, you have access to your driver’s name and contact info.
IS YOUR SERVICE DISCRETE?
Yes, our drivers will be wearing casual attire with a WayAround collared shirt or scarf, no suits, or silly chauffeur hats. Think of it as getting a ride home from your friend.
CAN I USE THIS SERVICE WITHOUT THE WAYAROUND APP?
No, Since WayAround is an app-based service; you must request a ride using the mobile app.
WHAT PHONE DO I NEED TO HAVE IN ORDER TO USE WAYAROUND?
Members must use an iPhone 4 or newer, running iOS 8.0 or newer.
We will soon be releasing an Android app!
WHAT IS THE GIVE $10 AND GET $10 PROGRAM?
The “Give $10 Get $10” referral program is our way of rewarding existing users for referring friends and family. Each user will have their own unique referral code that they can easily share through the app. Once you share your code with a friend they will receive $10 off their first ride, and when their ride is complete, you’ll automatically receive a $10 ride credit for your next ride. There’s no limit to how many ride credits you can receive, so share away!
POLICY ON GUESTS
WILL YOU DRIVE MY GUESTS HOME TOO?
Yes. We will drop your guests off, but please remember to factor that into your tip at the end. We recommend an additional $10 for each added stop.
HOW MANY OF MY GUESTS WILL YOU TAKE HOME?
As long as every guest can travel in your car safely with a seat belt (including our driver) we are happy to provide him or her a safe way home.
DO YOU RUN BACKGROUND CHECKS ON YOUR DRIVERS?
Yes. We understand the importance of taking proper care of your car, and making this experience enjoyable. Suitably, in addition to being trained, licensed and insured, all drivers must pass background and driving record checks.
HOW DO I TIP?
Tips may be paid to the driver in cash, or through the app.